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Your questions answered.

If there is something you need to know that is not covered on this page or elsewhere on the site, contact us!

Where can I pick up the vehicle?

You can pick up the vehicle, free of charge, at our depots in Madrid, Barcelona and Malaga. We offer free transfers to/from the airports in these cities to our depot.

You can pick up at any other Spanish Airport for a fee of Euro 200, subject to availability.

Where can I drop off the vehicle?

You can drop off the vehicle, free of charge, at our depots in Madrid, Barcelona and Malaga. We offer free transfers to/from the airports in these cities to our depot.

One way information

For one way trips, there is a minimum rental period of 10 days.

International Service

In addition, you can drop off at the following locations around Europe for the indicated price, by prior arrangement. These dropoffs are available only where possible.

International service and "one-way" services with delivery or return outside of Spain are only available outside of high season, and the rental must be for a minimum of 18 days.

Pick-up and Drop-off times

Monday to Friday : 10:00 - 13:00 and 16:30 - 20:00
Saturday : 10:00 - 13:00

Please allow 1-2 hours for pick up procedures, including Training and Documentation.

If you are arriving late, we don't recommend picking up your Motorhome straight away. You should stay a night at a hotel, and pick it up the next day. This allows for time to be spent on the pick-up procedures. Also, you may not want to start driving a new vehicle just after getting off a flight, especially at night in a strange city.

More Campervans

As Brokers, we also have access to more complete fleets of motorhomes. Check out our International Motorhome Site for more.

Whats included in the price?

1. Unlimited Mileage
2. Full Comprehensive Insurance (Except for the first Euro 600 charged).
3. VAT 16%.
4. Leaving costs (first gas bottle and WC chemical fluid).
5. 24 Hour roadside assistance (valid throughout Europe).
6. Maintenance (according to the hiring contract norms).
7. Free parking for your car during the rental.

Please note that sleeping bags, kitchen appliances, dinner service and so on are not included. A housekeeping kit is available at a cost of Euro 100.

What is included in the Household Kit?

Enough sleeping bags for everybody. Kitchen set (Glasses, cups, plates, cutlery, pots and pans), pillows sufficient for the amount of people booking the motorhome. No towels are included, please bring your own.

This is a very basic kit - it does not contain anything more than the above. It is provided as a service to our overseas customers who cannot pack pots and pans on flights. You can supplement it from local shops, or you can choose not to select it and purchase all the items yourself during your trip.

Please note! Availability of this kit cannot be guaranteed, especially at peak times! However, if it is not available, you will not be charged for it.

Is there a radio / cassette / CD Player.

All vehicles have, at the minimum, a Radio and Casette Player. Some may have a CD player, however, we cannot guarantee that the motorhome you pick up will have a CD Player. If you need one, you can request one, and we will do our best. However, there are no guarantees.

Are gas bottles supplied?

Yes, we supply 1 full cylinder and 1 partially filled cylinder of gas for free. Please let us know if you are travelling outside Spain, as the gas bottles are different. We will make sure you have the correct gas bottles for your trip.

How old must I be? What kind of license do I need?

You need to be a minimum of 23 with a full EU drivers license(B1) for at least 2 years. If from outside the EU, please have an International Drivers License. Contact the Automobile Association in your home country for information on obtaining an International Drivers License.

Can I drive into other countries?

Yes, you can drive into any other countries within the EU. You can also take ferries. Please note we do not book ferries. Travel to countries in North Africa is not allowed.

What kind of instruction will I be given about the vehicles, their appliances, and how to use them?

You will receive a full orientation of the motorhome, including client's maintenance use and responsibility.

We have a Motorhome Manual available. This manual contains instructions on how to use all the equipment in the motorhome. It is available as an Adobe Acrobat document.

Download the Motorhome Manual. Right click this link and choose 'Save As...'. Save the file on your desktop to make it easy to find.

You will need the Acrobat Reader to open the file. Download the free Adobe Acrobat Reader for Windows. Download the free Adobe Acrobat Reader for Macintosh. Other versions for different platforms are available.

How do I operate the heater/cooker/fridge etc.

You will be given a full induction tour of the vehicle at pickup. Contact numbers to contact our depot in case of a problem are printed all over the vehicle. An English speaking representative will be available at our head office locations.

Are motorhomes difficult to drive or slow to accelerate?

Modern motorhomes handle very much like a car and have enough power that they accelerate as quickly as many cars.

Are motorhomes complicated to hook up to campsite facilities?

Connecting the motorhome to campsite facilities requires no technical expertise. You will receive instruction on these connections at the time of pick up.

What kind of power supply does a motorhome have?

The refrigerator, heater, water heater, stove and range operate on propane gas. The dash air conditioner is powered by the engine while driving and other items by an outside 230V power supply.

Are automatic models available?

Yes, we have a few automatic models available. Please indicate that you want an automatic when booking, and we will do our best to ensure you get one. We cannot guarantee availability of an automatic - it depends on demand.

Is air conditioning available?

Yes, the air conditioning is available in the Group A and Group B (only in the driver compartment) without extra charge. In the rest of the models should be on request with an extra cost of Euro 20 per day.

How does the Electrical Supply work?

All the built-in equipment on the vehicle runs on 12 Volts from the auxiliary battery. They also run on 220 Volts when the vehicle is plugged into an external power point.

You will only be able to run items such as hair-dryers, irons, etc. which require 220 Volts, when the vehicle is plugged into an external power point. The auxiliary battery will not power these items.

Do I have to go into Campgrounds to replace water, drain tanks, dump garbage, etc.

No. You can replace water at most petrol stations within Spain. You can drain the WC and Waste Water tanks wherever there is sewerage processing.

You can dump garbage into the recycling bins, try to find the recycling station into the towns (to dump glasses, paper, etc.).

Where can I stay in the motorhome?

There are thousands of campgrounds in Spain. For more information, check out our Bookshop where we have lots of books on Campgrounds in Spain. We also have links to some campgrounds available.

What facilities will I find at campgrounds?

Campground facilities vary greatly dependant on many factors, however a partial list of facilities commonly found at many campgrounds would include: electric and water, washing machines and dryers, swimming pools, recreation rooms, playgrounds, and on-site convenience stores.

How much can I expect to pay per night for a campsite?

Campground rates vary based upon time of year, facilities, and location. Based upon these criteria you can expect to pay between 15 € and 40 € per night.

Is it necessary to make reservations for campsites at campgrounds?

In some seasons and at some locations it may be necessary to make advance reservations. This is especially true during high season travel and at very popular tourist destinations.

Is it possible to camp "in the wild"?

Yes. However we do not recommend it for security reasons.

Transfers Airport / Hotel

We will provide free Airport / Hotel transfers in the towns where we have depots (Madrid, Barcelona and Malaga).